Terms of sale
These terms apply when you buy a Moonivo PrestaShop module on moonivo.com. Moonivo is run by Rytis Bukauskas (individual activity certificate No. 888984), Lithuania. Modules bought on PrestaShop Addons follow the Addons terms instead.
Who sells to you
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Your payment, invoice and any VAT or sales tax are handled by Paddle under the Paddle buyer terms.
What you buy
A licence to use the module in one PrestaShop shop (one domain, plus its development and staging copies). The licence does not expire: the module keeps working for as long as you use it.
An agency pack is the same licence several times over, one per shop, bought in a single order. Each licence in the pack has its own update period and is renewed on its own.
Updates and support
Every purchase includes 12 months of new versions and support by email. After that you can renew for another 12 months at any time. Without renewing, the module keeps working and you can still download every version released before your updates ended.
Delivery
The module is delivered as a download in your account on moonivo.com right after payment, and a sign-in link to your account is emailed to you.
Prices
Prices are shown in euros and are final: any VAT or sales tax is included. Business customers who enter a valid VAT ID at checkout may pay less where the reverse charge applies.
Refunds
You can get a full refund within 14 days of purchase. See the refund policy. When an order is refunded, its licence ends: downloads, updates and support stop.
Licence and code
Each licence covers updates and support for one shop; for more shops, buy a licence per shop or an agency pack. The module's code is distributed under the Academic Free License 3.0, as is usual for PrestaShop modules, so you may adapt it for your shop. The name Moonivo and the module's branding are ours and may not be used for other products.
Liability
We test every release, but no software is free of faults. Keep backups of your shop and test updates on a copy first. To the extent the law allows, our liability is limited to the amount you paid for the module. Nothing in these terms limits your rights as a consumer under the law of your country.
Contact
Questions about the module or your licence: support@moonivo.com. Questions about a payment or invoice can also go to Paddle through the link in your receipt.